This privacy policy explains how Cycle Revive handles personal data when you contact the workshop, request bicycle servicing, or use the website. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
You may request access to your personal data, correction of inaccurate information, or deletion where the law allows it. You may also object to certain processing or ask us to limit use in situations recognized by applicable law. Some requests may be restricted if we must keep information for service completion, legal compliance, or dispute handling.
To exercise a privacy right, send a request through one of the contact channels listed in this policy and describe the data or issue involved. We may need to confirm your identity and clarify the scope of the request before we respond.
We retain personal data for the period needed to manage your inquiry, complete the requested service, maintain service records, and meet legal or accounting obligations where applicable. When data is no longer needed, we delete it or anonymize it according to our internal retention practices.
If we make material changes to this privacy policy, we will update the posted version and use a reasonable method to draw attention to the change when appropriate. The revised notice applies from its effective date unless a different date is stated.
Depending on how you interact with Cycle Revive, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to support site operation and security.
We receive personal data when you submit a contact form, send an email, call us, or visit the workshop and share service details. Technical information is collected automatically when the website is used, including data needed for delivery, security, and basic recordkeeping.
Confirmed cookie uses are limited to essential site operation and storing privacy preferences. We do not confirm analytics or marketing cookies as active on this site.
We use cookies or similar tools only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and some essential functions may not work properly if they are disabled.
Data processing overview
We process personal data to respond to service inquiries, arrange bicycle intake, confirm inspection findings, manage scope and quote approval, carry out repair and adjustment work, complete quality checks, and provide a service summary at collection. We also use data for website security, technical delivery, and limited administrative records connected to the workshop relationship.
We may share personal data with service providers that support website delivery, contact handling, technical maintenance, or administrative processing. These recipients are expected to use the data only for the tasks we assign and to protect it appropriately.
We may disclose personal data when required to comply with law, respond to a lawful request, protect our rights, or address security or fraud concerns. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
